Refund policy
Return and Refund Policy
Thank you for shopping with Blushy Skin. We hope you love your purchase, but if something is not right with your order, please review our return and refund policy below.
Return Requests
You may request a return within 30 days from the delivery date.
To be eligible, the item must be returned in a condition that can be reviewed and accepted by our team. The product should be:
Unused, unopened, and in its original condition
In the original packaging, when applicable
Accompanied by an order number or proof of purchase
For hygiene and safety reasons, opened or used skincare, beauty, or personal care products may not be eligible for return.
Non-Returnable Products
Blushy Skin does not accept returns for:
Opened, used, or tested beauty products
Final sale or clearance items
Gift cards
Custom or personalized products
Items damaged after delivery due to misuse
Returns sent without first contacting our support team
We may refuse a return if the item does not meet our return requirements.
How to Contact Us for a Return
Before sending any product back, please email us at:
support@blushyglow.online
Please include your order number, the product name, and the reason for your return request. If the item arrived damaged, defective, or incorrect, please attach clear photos of the product and packaging.
Once your request is reviewed, we will provide return instructions if your return is approved.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to an error from our side, such as a damaged, defective, or incorrect item.
We recommend using a trackable shipping service. Blushy Skin is not responsible for return packages that are lost or delayed in transit.
Approved returns may be sent to:
Blushy Skin
607 SE Pinewood Trl
Port Saint Lucie, FL 34952
United States
Damaged, Defective, or Wrong Items
Please check your order as soon as it is delivered. If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery at support@blushyglow.online.
We may ask for photos of the item, packaging, and shipping label so we can review the issue and provide a suitable solution.
Refunds
After we receive and inspect your approved return, we will notify you by email about the refund status.
If approved, the refund will be issued to the original payment method used at checkout. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
Shipping fees are non-refundable unless the return is caused by our mistake.
Exchanges and Cancellations
We do not guarantee direct exchanges. If you would like another product, please return the eligible item first and place a new order after the return is approved.
Orders can only be canceled before they are processed or shipped. Once an order has shipped, it must follow our normal return process.
Contact Information
For questions about returns, refunds, or order issues, please contact us:
Blushy Skin
607 SE Pinewood Trl, Port Saint Lucie, FL 34952, United States
Email: support@blushyglow.online
Phone: 7728125134.